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Cuckoo Lane Practice

First Floor,
20 Church Road,
Hanwell,
London,
W7 1DR

Email: admin.cuckoolane@nhs.net
Telephone: 020 8567 4315
Fax: Not In Use
Out of Hours: 111

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CQC Inspected and Rated

Outstanding

Ealing CCG
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Our Policies

Our staff are committed to providing quality healthcare for the benefit of all of our patients. View our policies to see how this is achieved.

Helping you to manage your health

Self Help

Find out more about
symptoms and conditions.

A to Z of Health:

Who do I see?

For information on how best to be seen at the Surgery, select the service or condition you require.

Abdominal Pain

Who do I see: Nurse Practitioner/GP
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment, routine appointments within 2-4 weeks. If urgent, you will be offered an on the day appointment but you may not get your choice of clinician.

Acute Asthma

Who do I see: Nurse Practitioner/GP
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. If urgent, you will be offered an on the day appointment but you may not get your choice of clinician. For a routine asthma review please book with Sally Armstrong, Practice Nurse.

Alcohol Advice

Who do I see: RISE/AA
Advice: Please visit ealingrise.org.uk or alcoholics-anonymous.org.uk for self referrals.

Anxiety

Who do I see: IAPT Service/Nurse Practitioner/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please request an appointment using eConsult,  or contact reception on 020 8567 4315 to make an appointment. If urgent, you will be offered an on the day appointment but you may not get your choice of clinician. You can also click HERE for some online help and advice.

Back Pain

Who do I see: Community Pharmacy/NP or GP after 7 days
Advice: Search for your nearest community pharmacist. For Nurse Practitioner/GP appointments, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. If urgent, you will be offered an on the day appointment but you may not get your choice of clinician.

Blood Pressure Monitoring

Who do I see: Health Care Assistant
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment, routine appointments within 2-4 weeks. You can also check your BP on our in-house machine in the waiting room.

Blood Tests (Adults)

Who do I see: Phlebotomist
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Appointments for blood tests MUST have been requested by your clinician and you must have a form to let the phlebotomist know which tests are being carried out.
For warfarin monitoring, please book into the INR clinic.

Blood Tests (Children)

Who do I see: Paediatric Phlebotomist
Advice: Please contact reception on 020 8567 4315 to make an appointment. If you are not registered at the Cuckoo Lane Practice please ensure you have your childs NHS number when you call. Clinics run Tuesday, Wednesday and Thursdays. Appointments for blood tests MUST have been requested by your clinician and you MUST have a form to let the phlebotomist know which tests are being carried out.

Blue Badge Forms

Who do I see: Contact Ealing London Borough Council
Advice: Ealing Blue Badge Scheme, Tel: 020 8825 5000

Boils

Who do I see: Nurse Practitioner/GP
Advice: Please request an appointment using eConsult, including pictures, or contact reception on 020 8567 4315 to make an appointment.

Breathlessness

Who do I see: Practice Nurse/Nurse Pracitioner/GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. For less serious breathing issues such as COPD or chest infections, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. If urgent, you will be offered an on the day appointment but you may not get your choice of clinician.

Breastfeeding Advice

Who do I see: Self Help/Health Visitor
Advice: Visit NHS advice pages, or search for a breastfeeding support service near you.

Bruised Ribs

Who do I see: Community Pharmacist/Nurse Practitioner/GP
Advice: For pain relief, please search for your nearest community pharmacy. For difficulty breathing, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. If urgent, you will be offered an on the day appointment but you may not get your choice of clinician.

Burns

Who do I see: Practice Nurse/ Urgent Care Centre if severe
Advice: If severe, please search for your nearest Urgent Care Centre. If not, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Cellulitis

Who do I see:  Practice Nurse
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Cervical Smears

Who do I see: Practice Nurse
Advice: Once you are invited by the national screening service, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment, on a day that you are not bleeding or on your period. You can also attend our walk-in Well Woman clinic, 7-7:30pm, Thursday evenings.

Chest Infections

Who do I see: Nurse Practitioner/GP if persists for more than 1 week, or other chest issues (asthma)
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Routine appointments within 2 – 4 weeks. If urgent, you will be offered an on the day appointment but you may not get your choice of clinician.

Chest Pain

Who do I see: Nurse Practitioner/GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. If not severe and has lasted for more than a few days, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Children’s Immunisations

Who do I see: Practice Nurse
Advice: Baby Clinic is run by our Practice Nurses, appointments needed for immunisations; please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Find out more at NHS Choices.

Chronic Heart Disease

Who do I see: Practice Nurse or Nurse Practitioner/GP
Advice: Annual clinic appointments will be sent to all CHD patients, please ask for an earlier appointment if worried.

Coils or Implants

Who do I see: Local Family Planning Clinics or Practice Nurse for removal only
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment with the correct GP. You can also attend our walk-in Well Woman clinic, 7-7:30pm, Thursday evenings for removal only.

Cold Sores

Who do I see: Community Pharmacy
Advice: Search for your nearest community pharmacist.

Colds

Who do I see: Community Pharmacy
Advice: Search for your nearest community pharmacist. Antibiotics are NOT needed for the common colds, as colds are caused by a virus. Find out more at NHS choices.

Constipation or Piles

Who do I see: Community Pharmacy/Nurse Practitioner/GP if persists more than 1 week
Advice: Search for your nearest community pharmacist.  For a GP/NP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Routine appointments within 2 – 4 weeks.

Contraception and Family Planning

Who do I see: Family Planning Clinic/Practice Nurse
Advice: Find out more information about Ealing Family Planning Clinics. Contraception and family planning appointments are available at various times every day. For a GP or a Practice Nurse, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Routine appointments within 2 – 4 weeks. You can also attend our walk-in Well Woman clinic, 7-7:30pm, Thursday evenings.

Cough

Who do I see: Community Pharmacy/Nurse Practitioner/GP if persists for more than 3 weeks
Advice: Search for your nearest community pharmacist. For a GP/NP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Routine appointments within 2 – 4 weeks. If urgent, you will be offered an on the day appointment but you may not get your choice of clinician.

Cystitis

Who do I see: Community Pharmacy/Nurse Practitioner/GP if persists for more than 3 days
Advice: Search for your nearest community pharmacist. For a GP/NP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Dementia Screening

Who do I see: Healthcare Assistant/Practice Nurse
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. This will also often be done as part of a Care Plan review.

Dental Problems

Who do I see: Dentist
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services.

Depot Injection (other)

Who do I see: Practice Nurse
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Depot Injection (contraception)

Who do I see: Family Planning Clinic/Practice Nurse
Advice: Find out more information about Ealing Family Planning Clinics. Contraception and family planning appointments are available at various times every day. For a Practice Nurse, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Routine appointments within 2 – 4 weeks. You can also attend our walk-in Well Woman clinic, 7-7:30pm, Thursday evenings.

Depression

Who do I see: IAPT Service/Nurse Practitioner/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. You can also click HERE for some online help and advice.

Diabetes Monitoring

Who do I see:Healthcare Assistant/Practice Nurse (full annual)/Clinical Pharmacist (medication)
Advice: Routine annual clinic appointments reminders will be sent to all our patients with diabetes. Reception staff will direct you to the most appropriate health care professional. For the surgery, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. You will need to do a blood test 1 week before your annual diabetic review and a form will be sent with your invitation.

Diarrhoea

Who do I see: Community Pharmacist/Nurse Practitioner/GP if persists longer than 7 days or in a career dealing with food or caring for others
Advice:  Search for your nearest community pharmacist. For a GP/NP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. If urgent you will be offered an on the day appointment but you may not get your choice of clinician.

Diet/Lifestyle Changes

Who do I see: ONE YOU Ealing, Heath Care Assistant
Advice: Please visit oneyouealing.org, Tel: 0300 4560556, or for a Health Care Assistant, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. If you are over 40 please book with the HCA for an NHS Healthcheck where you can discuss diet and lifestyle changes you may wish to make. Changes will also be discussed in annual reviews for long term health conditions.

Dizziness

Who do I see: Nurse Practitioner/GP
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. If urgent you will be offered an on the day appointment but you may not get your choice of clinician.

Dressings

Who do I see: Health Care Assistant/Practice Nurse
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Drug Addiction

Who do I see: RISE, AA, FRANK
Advice: Please visit ealingrise.org.uk, Tel: 0800 1958100, or alcoholics-anonymous.org.uk, or talktofrank.com, Tel: 0300 1236600, for self referral help.

Ear Care/Ear Wax

Who do I see: Community Pharmacy/Practice Nurse
Advice: Search for your nearest community pharmacist.  If you think you may need ear irrigation (‘syringing’ ) please speak to one of our Health Care Assistants who will advise you by request an appointment using eConsult, or contacting reception on 020 8567 4315 to make an appointment.  Also please check the following information on NHS Choices.

Earache

Who do I see: Nurse Practitioner/GP
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. If urgent you will be offered an on the day appointment but you may not get your choice of clinician.

ECG

Who do I see: Health Care Assistant/Practice Nurse
Advice: ECG’s must be requested by a clinician prior to booking an appointment. Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Eczema

Who do I see: Community Pharmacy/Nurse Practitioner/GP if persists for more than 4 weeks or is infected
Advice: Search for your nearest community pharmacist. For a GP, request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Emergency Contraception

Who do I see: Community Pharmacy/Family Planning Clinic/Nurse Practitioner/GP
Advice:  Search for your nearest community pharmacist, or for your nearest Family Planning Clinic. For a GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Find out more information.

Eye Infection

Who do I see: Optometrist/Community Pharmacy/Nurse Practitioner/GP if persists for more than 7 day or vision is impaired
Advice: Search for your nearest community pharmacist, or for your nearest opticians. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Eye Injuries

Who do I see: Urgent Care Centre/A&E if severe
Advice: Please search for your nearest Urgent Care Centre. If severe, please go to Moorfields or Western Eye Hospital’s A&E departments.

Fit Note (Sick note)

Who do I see: Self certify first 7 days, then routine Nurse Practitioner/GP appointment
Advice: For a GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.  If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery.  Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian. These will be passed on to the duty clinician who will action your request and call you if needed.

Flu

Who do I see: Community Pharmacy/Nurse Practitioner/GP if persists for more than 7 days or difficulty breathing
Advice: Search for your nearest community pharmacist. For a GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Flu Vaccine

Who do I see: Practice Nurse/Health Care Assistant
Advice: If you are in an at risk group, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Forms, certificates and medicals

Who do I see: Practice Manager/Reception
Advice: A medial examination will be booked if necessary.  Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. Allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection. Please note we do not sign passport forms.

Fungal Infections

Who do I see: Community Pharmacy/Nurse Practitioner/GP if it persists
Advice: Search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

General Advice

Who do I see: Self-Care/111/Community Pharmacy
Advice: Please visit the NHS information home pages. You can also telephone 111 for any non-urgent medical issues or you can search for your nearest community pharmacist.

Genital Infections including Herpes

Who do I see: Genitourinary (GUM) Clinic/Nurse Practitioner/GP
Advice: Please visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic. For a GP, request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Hay Fever

Who do I see: Community Pharmacy/Clinical Pharmacist at surgery
Advice:  Search for your nearest community pharmacist. For a clinical pharmacist, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Find out more information.

Head Injuries

Who do I see: Community Pharmacy/Nurse Practitioner/GP/Urgent Care Centre if severe
Advice: Please search for your nearest Urgent Care Centre, or search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Head Lice

Who do I see: Community Pharmacy/School Nurse
Advice: Please search for your nearest community pharmacist.

Headaches

Who do I see: Nurse Practitioner/GP
Advice: For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Holiday Cancellation Certificate

Who do I see: GP Surgery Receptionist
Advice: Please attend in person or post the documentation and payment. Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Payment for reports must accompany the request or booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Hyperventilation

Who do I see: IAPT Service/Nurse Practitioner/GP
Advice: Please visit ealingiapt.co.uk or for a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Indigestion

Who do I see: Community Pharmacy/Nurse Practitioner/GP if it persists
Advice: Please search for your nearest community pharmacist.  For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Routine appointments within 2 – 4 weeks.

Infected Wounds

Who do I see: Practice Nurse
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Ingrowing Toenail

Who do I see: Community Pharmacy/Podiatrist/Practice Nurse (dressing)/Nurse Practitioner/GP (infected)
Advice: Please search for your nearest podiatrist, or search for your nearest community pharmacist. For a Nurse Practitioner/GP or a Practice Nurse, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Insect Bites

Who do I see: Community Pharmacy/Nurse Practitioner/GP if severely infected
Advice: Please search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Insomnia

Who do I see: Community Pharmacy/IAPT Service/Nurse Practitioner/GP
Advice: Please visit ealingiapt.co.uk for IAPT services, or search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Insurance Reports

Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Medical Reports

Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Medication Reviews

Who do I see: Clinical Pharmacist/Nurse Practitioner/GP
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Missed Contraceptive/Emergency Contraception

Who do I see: Family Planning Clinic/Community Pharmacy/Practice Nurse
Advice:  For emergency contraception, please find your nearest community pharmacy. For other issues please search for your nearest family planning clinic, or please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. You can also attend our walk-in Well Woman clinic, 7-7.30pm Thursday evenings.

Moles

Who do I see: Nurse Practitioner/GP
Advice: For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Mouth Problems

Who do I see: Community Pharmacy/Dentist
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services, or you may find your nearest community pharmacy.

Nappy Rash

Who do I see: Community Pharmacy
Advice:  Please search for your nearest community pharmacist.

Neck Pain

Who do I see: Community Pharmacy/Nurse Practitioner/GP if it persists
Advice: Please search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Nosebleeds

Who do I see: 111/Urgent Care if severe/Nurse Practitioner/GP if several episodes
Advice: Pinch nose (do not lean head back) and apply ice pack.  Find out more information about nose bleeds. If concerned, you can ring 111, or search for your nearest Urgent Care Centre. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Panic Attacks

Who do I see: IAPT Service/Nurse Practitioner/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. You can also click HERE for some online help and advice.

Passport Forms

Who do I see: We do not sign passport forms
Advice: Passport forms are not covered by the NHS. Find Out More here.

Period Problems

Who do I see: Nurse Practitioner/GP
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Phobias

Who do I see: IAPT Service/Nurse Practitioner/GP
Advice: Visit ealingiapt.co.uk for IAPT services, or please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Pneumoccocal Vaccine

Who do I see: Practice Nurse
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Pregnancy

Who do I see: Self-Refer to hospital using Mum and Baby App or Practice Nurse
Advice: Download the app to see your options and for loads of useful help and advice’
Mum & Baby (iTunes App Store)
Mum & Baby – Google Play (Android)

Or please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment or enquiry.

Prescription Queries

Who do I see: Clinical Pharmacist/Reception
Advice: Please contact reception on 020 8567 4315 and to make an enquiry. The Prescriptions Clerk or a member of the reception team will be able to help you. For routine requests use your SysmOnline account.

Rashes

Who do I see: Community Pharmacy/Nurse Practitioner/GP if persists
Advice: Please search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Rectal Problems

Who do I see: Community Pharmacy/Nurse Practitioner/GP if persists
Advice: Please search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Removal of Stitches

Who do I see: Practice Nurse/Health Care Assistant
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Ring Pessary

Who do I see: Carol Sears/Jo Robinson/Sally Armstong
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Shingles Vaccine

Who do I see: Practice Nurse
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Sick Note (Fit Note)

Who do I see: Self certify first 7 days, then routine Nurse Practitioner/GP appointment
Advice: If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery.  Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian. For follow up certificates contact reception and give the details. These will be passed on to the duty clinician who will action your request and call you if needed. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.  Routine appointments are usually within 2-4 weeks.

Sinusitis

Who do I see: Community Pharmacy/Nurse Practitioner/GP if it persists
Advice: Please search for your nearest community pharmacist. For a Nurse Practitioner/GP, request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Routine appointments within 2 – 4 weeks.

Skin Conditions

Who do I see: Community Pharmacy/Nurse Practitioner/GP if it persists
Advice: Please search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Routine appointments within 2 – 4 weeks.

Smoking Cessation

Who do I see: SmokeFree Clinics Ealing/Health Care Assistant (Christopher Shaw)
Advice: You can visit SMOKEFREE. Find out more from the NHS advice page. Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Sore Eyes

Who do I see: Optician/Community Pharmacy/Nurse Practitioner/GP if it persists
Advice: If severe, please go to Moorfields or Western Eye Hospital’s A&E departments. Please search for your nearest opticians or search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Sore Penis

Who do I see: Sexual Health Clinics/Nurse Practitioner/GP if it persists
Advice:  Please visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Sore Throat

Who do I see: Community Pharmacy/Nurse Practitioner/GP if it persists
Advice: Please search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Routine appointments within 2 – 4 weeks.

Sprains

Who do I see: Community Pharmacy/Nurse Practitioner/GP if it persists over 7 days/Urgent Care Centre
Advice: Please search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. If it is a suspected serious injury, please search for your nearest Urgent Care Centre.

Spirometry Testing

Who do I see: Sally Armstrong
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Stings

Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.

Styes

Who do I see: Community Pharmacy/Optician/Nurse Practitioner/GP if it persists
Advice: Please search for your nearest opticians or search for your nearest community pharmacist. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Sunburn

Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.

Tetanus Injection

Who do I see: Practice Nurse
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Threadworm

Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist. You can also use NHS Choices page for more information.

Thrush (Vaginal)

Who do I see: Self-Help Advice/Community Pharmacy/Sexual Health Clinic
Advice: You find information on the NHS choices help page. You can also search for your nearest community pharmacist. If you are sexually active, you can also visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic.

Travel Vaccinations

Who do I see: Practice Nurse
Advice: Please book at least 1 month before travelling and either request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment. Please also complete our form before your appointment, which can be collected from reception.

Urine Infections

Who do I see: Nurse Practitioner/GP
Advice: Please bring a urine sample into the consultation; sterile pots available at reception. Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Vaginal Discharge

Who do I see: Sexual Health Clinic/Practice Nurse/Nurse Practitioner/GP
Advice: You can search for your nearest community pharmacist. If you are sexually active, you can also visit either Ealing Hospital GUM clinic, or West Middlesex Hospital GUM Clinic. For a Nurse Practitioner/GP, please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Verrucae

Who do I see: Community Pharmacy/Nurse Practitioner/GP if longer than 3 months
Advice: Please search for your nearest community pharmacist. You can request an appointment using eConsult, with a practice nurse for cryotherapy if suggested by one our Nurse Practitioner’s/GP’s.

Vitamin B12 Injection

Who do I see: Practice Nurse/Health Care Assistant
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment.

Vomiting

Who do I see: Community Pharmacy/Nurse Practitioner/GP
Advice:  Please search for your nearest community pharmacist. For babies and toddlers, or if it persists longer than 1 week in children and adults, please see an Nurse Practitioner/GP by request an appointment using eConsult, or contacting reception on 020 8567 4315 to make an appointment. If urgent you will be offered an on the day appointment but you may not get your choice of clinician.

Warfarin Monitoring

Who do I see: Health Care Assistant/Practice Nurse
Advice: Please request an appointment using eConsult, or contact reception on 020 8567 4315 to make an appointment in the INR clinic.

Warts

Who do I see: Community Pharmacy/Nurse Practitioner/GP
Advice: Please search for your nearest community pharmacist. You can book an appointment with a practice nurse for cryotherapy if suggested by one our Nurse Practitioner’s/GP’s by requesting an appointment using eConsult, or contacting reception on 020 8567 4315 to make an appointment.

Living well in Ealing

These sites provide you with local advice and information related to maintaining your health, well-being and services to support you.

  • healthyealing.com
  • careplace.org.uk
  • oneyouealing.org
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